Refunds and Returns

We guarantee our personalized products to be free of manufacturing errors or
product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item. Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.

Please review your personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at info@bestgifts101.com if you have any questions before placing your order. We are not able to accept cancellations or changes to orders once they are placed, as they are immediately sent into production.  NOTE:  BestGifts101.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

No refunds can be issued for orders delayed (either shipping cost or merchandise value) due to adverse weather conditions or any unforeseen circumstance that may affect BestGifts101.com or any of our carriers..   Thank you for understanding.